{"id":1520375,"date":"2020-07-09T00:05:17","date_gmt":"2020-07-08T21:05:17","guid":{"rendered":"http:\/\/www.erzurumflas.com\/belediye-personeline-vatandas-memnuniyet-egitimi-verildi\/"},"modified":"2020-07-09T00:05:23","modified_gmt":"2020-07-08T21:05:23","slug":"belediye-personeline-vatandas-memnuniyet-egitimi-verildi","status":"publish","type":"post","link":"https:\/\/www.erzhaber.com\/?p=1520375","title":{"rendered":"Belediye personeline vatanda\u015f memnuniyet e\u011fitimi verildi"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/www.erzurumflas.com\/wp-content\/uploads\/2020\/07\/belediye-personeline-vatandas-memnuniyet-egitimi-verildi_7ed1010.jpg\" width=\"600\">Pamukkale Belediyesi vatanda\u015flara daha iyi hizmet vermek i\u00e7in e\u011fitim \u00e7al\u0131\u015fmalar\u0131na devam ediyor.<\/p>\n<p>GEKA ile ortakla\u015fa d\u00fczenlenen M\u00fc\u015fteri (Vatanda\u015f) Memnuniyeti ve Bilgi G\u00fcvenli\u011fi Y\u00f6netim Sistemi Standartlar\u0131n\u0131n Olu\u015fturulmas\u0131 E\u011fitimi\u2019nde \u00f6nemli bilgiler aktar\u0131ld\u0131. Pamukkale Belediye Ba\u015fkan\u0131 Avni \u00d6rki, \u201cVatanda\u015flar\u0131m\u0131z\u0131n memnuniyeti her \u015feyden \u00f6nemli\u201d dedi.<\/p>\n<p>Pamukkale Belediyesi vatanda\u015flar\u0131n memnuniyeti i\u00e7in periyodik olarak yap\u0131lan e\u011fitimler devam ediyor. Korona vir\u00fcs tedbirlerinin al\u0131nd\u0131\u011f\u0131 ve sosyal mesafe kurallar\u0131n\u0131n uyuldu\u011fu e\u011fitimler Pamukkale Belediyesi Meclis Salonu\u2019nda ger\u00e7ekle\u015ftirilecek. G\u00fcney Ege Kalk\u0131nma Ajans\u0131 (GEKA) ile ortakla\u015fa d\u00fczenlenen 2020 Y\u0131l\u0131 1. D\u00f6nem Teknik Destek Program\u0131 dahilindeki M\u00fc\u015fteri Memnuniyeti-\u015eikayetlerinin Ele Al\u0131nmas\u0131 konulu e\u011fitime Pamukkale Belediyesi\u2019ndeki t\u00fcm m\u00fcd\u00fcrl\u00fcklerden ilgili personeller kat\u0131ld\u0131. Belgelendirme E\u011fitim ve G\u00f6zetim Hizmetleri E\u011fitmeni Kaz\u0131m \u00dcnal, \u015fikayetlerin ele al\u0131nmas\u0131 ve vatanda\u015flar\u0131n memnuniyetinin sa\u011flanmas\u0131 konusunda bilgileri kat\u0131l\u0131mc\u0131lara aktard\u0131. 8-10 Temmuz tarihlerinde ger\u00e7ekle\u015fecek olan e\u011fitim sonunda kat\u0131l\u0131mc\u0131lara sertifika verilecek. Ayn\u0131 kapsamda Bilgi G\u00fcvenli\u011fi Y\u00f6netim Sistemi e\u011fitimleri de ayn\u0131 yerde 13-17 Temmuz 2020 tarihleri aras\u0131nda ger\u00e7ekle\u015fecek. Pamukkale Belediye Ba\u015fkan\u0131 Avni \u00d6rki, vatanda\u015flar\u0131m\u0131z\u0131n memnuniyeti i\u00e7in \u00e7al\u0131\u015ft\u0131klar\u0131n\u0131 ifade ederek, \u201cBunu sa\u011flamak i\u00e7in personellerimizin e\u011fitiminin \u00f6nemini biliyoruz. GEKA ile periyodik olarak d\u00fczenledi\u011fimiz bu e\u011fitime b\u00fct\u00fcn m\u00fcd\u00fcrl\u00fcklerden personellerimiz kat\u0131l\u0131yor. Vatanda\u015f Memnuniyeti-\u015eikayetlerin Ele Al\u0131nmas\u0131 konusundaki e\u011fitim 3 g\u00fcn s\u00fcrecek. Gelecek hafta da 4 g\u00fcn boyunca Bilgi G\u00fcvenli\u011fi Y\u00f6netim Sistemi e\u011fitimi yap\u0131lacak. Pamukkale\u2019de ya\u015fayan vatanda\u015flar\u0131m\u0131z\u0131n memnuniyeti i\u00e7in neler yapmam\u0131z gerekti\u011fini personellerimiz bu e\u011fitimle daha iyi kavram\u0131\u015f oluyor. E\u011fitime kat\u0131lan personellerimiz ile bilgileri aktaran e\u011fitmenimize \u00e7ok te\u015fekk\u00fcr ediyorum\u201d dedi.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PAMUKKALE BELED\u0130YES\u0130 VATANDA\u015eLARA DAHA \u0130Y\u0130 H\u0130ZMET VERMEK \u0130\u00c7\u0130N E\u011e\u0130T\u0130M \u00c7ALI\u015eMALARINA DEVAM ED\u0130YOR. GEKA \u0130LE ORTAKLA\u015eA D\u00dcZENLENEN M\u00dc\u015eTER\u0130 (VATANDA\u015e) MEMNUN\u0130YET\u0130 VE B\u0130LG\u0130 G\u00dcVENL\u0130\u011e\u0130 Y\u00d6NET\u0130M S\u0130STEM\u0130 STANDARTLARININ OLU\u015eTURULMASI E\u011e\u0130T\u0130M\u0130\u2019NDE \u00d6NEML\u0130 B\u0130LG\u0130LER AKTARILDI. PAMUKKALE BELED\u0130YE BA\u015eKANI AVN\u0130 \u00d6RK\u0130, \u201cVATANDA\u015eLARIMIZIN MEMNUN\u0130YET\u0130 HER \u015eEYDEN \u00d6NEML\u0130\u201d DED\u0130.<\/p>\n","protected":false},"author":1,"featured_media":1520376,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12600],"tags":[1272,12909,47941,13606,4717,12910],"class_list":["post-1520375","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-egitim-2","tag-belediye","tag-egitimi","tag-memnuniyet","tag-personeline","tag-vatandas","tag-verildi"],"_links":{"self":[{"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=\/wp\/v2\/posts\/1520375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1520375"}],"version-history":[{"count":0,"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=\/wp\/v2\/posts\/1520375\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=\/wp\/v2\/media\/1520376"}],"wp:attachment":[{"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1520375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1520375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.erzhaber.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1520375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}